Order timing & delivery
Shipping & Delivery
Delivery estimates begin on the date you place your order and include preparation time.
Estimated Delivery
Simple estimates from the day your order is placed.
United States
Approximately 14 days
Most U.S. orders arrive within approximately 14 days of the order date.
International
Approximately 14–21 days
Most international orders arrive approximately 14–21 days from the order date.
At checkout
Rates & availability
Available services, shipping rates, and destination eligibility are confirmed at checkout.
Delivery times are estimates and may vary depending on the destination, carrier, and circumstances outside our control.
Destination lookup
Check Your Delivery Estimate
Select a supported destination for the current standard-delivery estimate. Final availability is confirmed when you enter your address at checkout.
No supported destinations found. Try another country name.
What to Expect
How fulfillment, customs, and tracking work after you place an order.
Where Orders Ship From
Orders may ship from fulfillment locations in Canada, China, or the United States. The fulfillment location depends on product availability and your delivery destination.
Combined & Split Shipments
Custom and in-stock items can ship together when fulfillment allows. Items fulfilled from different warehouses may ship separately and arrive with separate tracking information.
Customs Duties
At present, MspineappleCrafts covers applicable customs duties and import taxes for international orders. Customs requirements and carrier procedures vary by destination and may change, so this policy may be updated in the future.
Tracking Updates
Carrier scans can take time to appear. If tracking has not updated for 14 calendar days, contact us with your order number so we can investigate.
Order support
Need Help With a Delivery?
Track your package online or email us with your order number. We respond within 24–48 hours.